The Electricity Company of Ghana Limited (ECG) has informed the general public especially its cherished customers that, with the introduction of the enhanced ECG PowerApp, customers are required to do cashless business with ECG anytime and anywhere.
There are some key benefits ECG stated that have to do with using the ECG PowerApp, and they include:
1. Allows credit top-up for your smart prepayment meter.
2. Accepts payment from Mobile Money wallets, Visa & Mastercard for ECG transactions.
3. Generates bank invoices for payment.
4. Serves as a platform for reporting and resolving issues.
5. Accepts payment for all invoices generated by ECG.
6. Refunds challenged top-ups
7. Provides a history of payment transactions and consumption information.
8. Provides notifications and alerts from ECG.
9. Convenient, safe and secure 24/7
ECG called on its customers to download the ECG PowerApp from Google Play Store/App Store. : Customers with non-stop phones should dial *226# to access the ECG Power App for all transactions.” ECG stated.
“For assistance or further information, visit the nearest ECG office/website at www.ecg.com.gh, or contact our Call Centre on 0302-611611,” ECG added.
