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HomeTop StoryTelcos Start Deactivating Unregistered SIM Cards

Telcos Start Deactivating Unregistered SIM Cards


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Ghana’s Telcos have started blocking SIM cards belonging to mobile subscribers who haven’t yet registered.

The exercise complies with the instruction given by the Ministry of Communications and Digitalization on November 11, 2022.

According to a statement from the Chamber of Telecommunications, networks have been blocking data services for all subscribers since November 20 if they have only completed Stage 1 (linkage to Ghana Card) of the SIM registration process but not Stage 2 (biometric capture), as instructed by the Ministry.

Voice, Data (mobile phones, MiFis, and other data-providing devices), SMS (incoming and outgoing), USSD, Mobile Money services, and Emergency services are among the services that will be blocked.

The directive requires that all subscriber SIMs that have not finished the biometric capture registration by the end of business today, November 30, 2022, be completely deactivated, according to the statement.
However, the Chamber has urged all subscribers who have obtained Ghana Cards but have not yet finished Stage 2 (biometric capture) to do so right away.

The Chamber also vowed to support all stakeholders’ initiatives to make sure that every customer in every region of the nation can register their SIM card(s) with the Ghana Card.


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